Delivering tailor-made training solutions
Fundamental to success is brand, customer experience, sales know-how and product education. Education is more than just expounding a few key benefits about brands. Product education is about deep, vertical knowledge that informs the consumer on how the products meet their potential lifestyle needs.
We deliver tailor-made training solutions that make a difference. Our significant expertise in learning and development is a key driver in helping our clients increase their sales, provide service excellence and most importantly, help build lasting connections with their customers.
Our training focuses on creating a new awareness of how one’s role can directly influence sales success and an understanding what “providing excellence in customer service” means & how it can be achieved.
Each year we deliver over 100+ custom-made training modules. Our tailored learning & development solutions equips our clients with the resources, skills and knowledge they need to be successful. With this know-how we’ve been able to develop nationwide training solutions that drive results our clients expect across grocery, independents, department stores, mass retail to telco, hardware and consumer electronics.
All of our facilitators have a Certificate IV in Training and Assessment and have a proven record in delivering and/or designing content in a setting that is positively charged.
Our training solutions include:
- Sales academy training
- Merchandising & retail training
- Customer service training
- Soft skills training
- Instructional design
- Account planning training
- DISC + MBTI training