Our client, a national retailer, engaged Retail Safari to support their training resource needs for the national roll-out of a new workforce management system.Over an eight-month period, they were looking to us for a flexible outsourcing arrangement. Internally, they didn't have the appropriate resources, nor did they want to invest in full time-resources considering the project had predefined black-out periods.
To implement the national program, they sought a partner with retail experience within their network of stores coupled with a skilled retail talent pool.This is where we stepped in. By facilitating technical systems training and in-store systems coaching, our flexible solution offered the retailer the freedom to turn resources on and off at their leisure.
The national roll-out was implemented on schedule and on budget.Endorsed as the most successful training project delivered by our client to date. We continue to service them with their systems and retail training needs.
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