Some highlights from Las Vegas by Dominic O’Brien. CES 2014 was dominated by a number of emerging areas including digital health, fitness and wearable technologies. Digital health products included a huge range of connected sensor based devices including heart rate and blood pressure monitors, vital sign sensors and emergency alert systems with GPS technology. Wearable […]
Trends
Retail Safari at the 2014 CES – Day 1
Our colleagues are at the 2014 International Consumer Electronics Show in Las Vegas. They will be sharing some of the hottest new tech gadgets from the show. They had a great time today and their brains are a little (or a lot) overloaded… too many interesting and exciting stuff, but their favourite product of the day was the […]
Touchpoints are still important, but customers care about the journey
The reality is that purchasing is more a journey than an event. Customers go on a journey where they have multiple and more interactions than ever to achieve a specific goal – decide what product or service to buy. What they really expect is this journey to be seamless across all touchpoints. According to two […]
Localisation is essential for business growth
In the fast changing world of retail, localisation of brand relationships and offers represents both a major challenge and enormous opportunity for the industry. Despite the perceived benefits of globalisation, driven primarily by the quest for economies of scale, there is a seismic shift to localisation according to Retail World article. Consumers are becoming tired […]
In Finland, you can pay for your purchases with your face
Designed to improve the security and speed of transactions, the Finland-based company Uniqul has developed a payment system that uses facial recognition software to let customers pay for purchases without the need for cash, a credit card, a wallet or mobile phone. The system works with a Uniqul tablet placed at check-out stations. To confirm […]
How local retailers are approaching increased international competition
Interesting article in The Age today – Survival chic: Australian fashion’s new look. This is about how local retailers are preparing for increased competition from international retailers with H&M and Uniqlo on their way in addition to Zara and Topshop and others, and international online competition. It includes some comments from Retail Safari’s MD Gingkai […]
